Privacy Policy

Last updated: June 1, 2025

1. Introduction

TOOLS Lex Pro Store ("we", "our", or "us") operates the website toolslex.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or purchase our software products.

By using our website or services, you agree to the collection and use of information as described in this policy. We are committed to handling your data responsibly and transparently.

2. Information We Collect

We collect the following personal information when you register or make a purchase:

Data Type	When Collected	Purpose
Full name	Registration	Account identification & email communication
Email address	Registration	Login, order confirmation, download access, support
Hashed password	Registration	Account authentication (never stored in plain text)
Purchase records	At purchase	License management, download delivery, legal/tax records
IP address & browser	Every visit	Security, fraud prevention, analytics (via Google Analytics)

We do not accept card payments and do not collect or store any payment card data. All payments are made in USDT (TRC-20 cryptocurrency) sent directly to our wallet. We receive only a transaction hash submitted by you — no card numbers, bank details, or billing addresses are ever collected or stored.

3. How We Use Your Data

Your personal information is used solely for the following purposes:

• To create and manage your account on toolslex.com.
• To process and verify your purchase and deliver download access.
• To send you order confirmation and transactional emails.
• To provide technical support when you contact us.
• To send newsletter updates if you have opted in (you can unsubscribe at any time).
• To improve our website and services using aggregated analytics data.
• To comply with legal and tax obligations.

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Tracking

We use the following types of cookies and tracking technologies:

• Session cookies — required for logging in and maintaining your session. These are deleted when you close your browser.
• Google Analytics (GA4) — we use Google Analytics to understand how visitors use our website. This collects anonymised data such as page views, session duration, and device type. Your IP address is anonymised. You can opt out using the Google Analytics Opt-out Browser Add-on.

We do not use advertising cookies, tracking pixels, or any behavioural targeting technologies.

5. Data Sharing

We share your data only with the following trusted third parties, strictly as necessary to provide our services:

• Email service (SMTP) — used to send account verification, order confirmation, payment notifications, password reset, and support emails from info@toolslex.com.
• Google Analytics — anonymised website usage statistics. No personally identifiable information is shared.

We do not use any third-party payment processor. No card payment data is collected. We do not share your data with any other third parties unless required by law (e.g., a valid court order or legal obligation).

6. Data Retention

We retain your personal data for the following periods:

• Account data (name, email, password hash) — retained for as long as your account is active. You may request deletion at any time.
• Purchase records — retained for a minimum of 7 years to comply with tax and legal obligations, even if your account is deleted.
• Support emails — retained for up to 2 years for reference purposes.
• Analytics data — retained per Google's standard data retention settings (typically 14 months for user-level data).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your account and personal data (subject to legal retention requirements).
• Objection — object to certain types of data processing.
• Portability — request your data in a machine-readable format.

To exercise any of these rights, please contact us at info@toolslex.com. We will respond within 30 days.

8. Security

We take the security of your data seriously and implement appropriate technical and organisational measures, including:

• All connections to toolslex.com are encrypted via HTTPS (TLS).
• Passwords are stored using strong one-way hashing (bcrypt) — never in plain text.
• Download links are protected by unique per-user tokens — they cannot be shared.
• Admin access is restricted by role-based authentication and CSRF protection.
• Database credentials are stored in server-side configuration files, not in code.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and are not responsible for breaches outside our control.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify you by email. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: